FAQ

How can I book an apartment at NÔA?

You can book directly through our website for the best rates and availability. Just choose your apartment, select your dates, and confirm your reservation in a few easy steps. You can also book through platforms like Booking and Airbnb.

Note: Want a 10% discount on your booking? Book through our website.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), bank transfers, and selected online payment options.

Do I need to pay a deposit?

Yes, a deposit is required to secure your booking. The remaining balance can be paid before or upon arrival, depending on the option chosen during booking.

Can I cancel or change my booking?

Yes, cancellations or changes are possible depending on the terms of your booking. Please check your confirmation email for details or contact us directly for assistance.

What time is check-in and check-out?

Check-in is from 3:00 PM onwards, and check-out is until 10:00 AM. Early check-in or late check-out may be available upon request and subject to availability.

How do I get from the airport to NÔA?

We can arrange an airport transfer for you, or you can rent a car for maximum flexibility during your stay. Check our app or contact us for more details.

Is parking available at NÔA?

Yes, we offer free on-site parking for our guests.

Do I need to check in at a reception?

No, NÔA offers a smooth self-check-in process. All details will be provided through our Great Stay App before arrival. Plus, our friendly host will be there to welcome you, show you around your apartment, and answer any first questions so you can feel right at home.

Is smoking allowed at NÔA?

Smoking is not permitted inside the apartments. However, you may smoke in designated outdoor areas.

Do you allow pets?

Unfortunately, pets are not allowed at NÔA to ensure comfort and cleanliness for all guests.

Is WiFi available?

Yes, complimentary high-speed WiFi is available in all apartments and outdoor areas.

Can we invite friends over?

Only registered guests are welcome at NÔA. This ensures a safe, comfortable, and private experience for everyone staying with us.

Is there daily cleaning service?

Your apartment will be cleaned weekly for longer stays. Additional cleaning services can be arranged on request for an extra fee.